Hospitality Masters: Inspiring Leadership in the Service Industry, 2025

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On Cover

Diwan Gautam Anand: Hospitality’s Gentle Force Shaping the Future of Service Leadership

“What inspired you to pursue a career in hospitality?” Anand often smiles when asked this question, because the truth is disarmingly simple, “Frankly, very much by default than by design.” In 1979, fresh out of St. Stephen’s College in Delhi with a degree in History, he was awaiting his results when an unexpected opportunity appeared. […]

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