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Home TBF Insider Tech

MOBtexting- Leveraging cloud technologies for better business communications globally 

by admin
February 12, 2021
in Tech, The Most Prominent Telecommunication Solution Providers In 2021-cxo standpoint
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MOBtexting- Leveraging cloud technologies for better business communications globally 
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Bulk Messaging has been an important medium for eCommerce, Media Companies, enterprises, Banks, Stock Brokers, Education, FMCG, and so on for their marketing & communication purpose. Bulk Messaging Service can deliver SMS & other forms of notifications to millions of customers based in a couple of minutes. However, most of the service providers focus on selling Bulk SMS. At the same time, Bengaluru based B2B Enterprise Communication Company MOBtexting has gone beyond traditional SMS Technology & provide various communication channels SMS, Voice, WhatsApp, APIs, E-Mail, Bot for Authentication, Customer Engagement, Product Marketing, Sales Promotion, Loyalty programs, Customer Support, Operations & International Communication. By Optimizing & Integrating Cloud-based technologies, MOBtexting provides a bundle of communication services such as Bulk Messaging Platform, 2 Way SMS (Short Code & Long Code), APIs, SMPP SMS Applications, Cloud Telephony, Missed Call Services, Cloud-based hosted IVR, Virtual Mobile Numbers, Toll-Free, Click2Call, Number Masking, WhatsApp Business API, MOBO-Voice Bot & ADEPT- A communication platform for BFSI segment.  

Over the year, MOBtexting has built a strong relationship with telecom operators & global partners to serve customers in 195+ countries with unified APIs  

In 2012, Ajay Gupta started 3m Digital Networks as a service company to offer digital & technology services to customers in partnership with other prominent players & later Brijesh joined. Both studied management & shared rooms during their college life & have worked on multiple business plans during management education, which gave them time to bounce ideas to each other about starting their venture. Since the telecom market was evolving and penetration was aggressive, they grew keen interest in this industry and they planned out creating a communication ecosystem that was focused on serving the needs of businesses globally.  

After completing their management program, they did not jump into starting their own company; instead, they decided to work for other telecom companies to garner first-hand experience and understand clients’ issues at the grass-root level & market. This helped both identify the gap and come up with the solutions to bridge this gap.   

Starting a company with no business background was difficult for both of them, but they were determined. They doubled up their efforts and were soon serving companies from almost all the niche industries such as banking & finance, real estate, retail, logistics, hospitality, healthcare, e-Commerce, SaaS and SMEs, and more.  

Today, MOBtexting holds a strong customer base of more than 4000+ clients. Their customers include Future Group, Mannapuram, Pikkol, Reliance Capital, FreshWorks, Porters, Godrej, Royal Enfield, BOSCH, Kohler, Bayer, Café Coffee Day, Rapido, and Kissht, to name a few.  

In 2019, MOBtexting was awarded the fastest growing technology companies at the 9th edition of the Deloitte India Technology Fast 50 Awards among 50 other public and private technology, media and telecommunications companies in India. MOBtexting was further ranked 86th fastest growing company in the Asia Pacific Technology 500 program. 

In 2020, MOBtexting was awarded at 6th position in ET Rise India’s Fastest Growing MSMEs.   

MOBtexting focuses on the needs of the market & its customers. Their products are focused on helping businesses reach their customers efficiently, seamlessly, and at scale. MOBtexting offers cloud communication on multi-channel platforms like messaging, voice, email, and APIs. The platform also provides solutions like call masking, long and shortcodes, call conferencing, IVR, click-to-call, and toll-free solutions. These solutions are incredibly essential for any business that wants to create a more significant brand impression and provide service to their customers through multiple channels.  

In the last decade, Cloud Communication has witnessed a steady rise in India & other global markets. More businesses understand the core benefits behind the innovation. MOBtexting differentiates itself by offering varying layers of customization in their service. The company continually works on innovating and evolving with the technology to deliver high quality messaging & cloud telephony services since that’s the only way to offer customers better services & stay connected with clients.   

More than 70% of small, medium and large enterprises in India don’t have access to the proper communication system or call management system. Cloud telephony replaces the traditional business phone systems like PBX and EPBAX with cloud services, simplifying communication between users in an effective & efficient way. It has also proved to be an affordable communication solution for small & growing businesses along with more significant established enterprises.  

Some of the prominent players in the cloud telephony space include Exotel, Knowlarity Communications, and Ozonetel. There are plenty of players and byplay happening in the market. Still, MOBtexting stands tall as a CPaas platform that simplifies all authentication, communication & engagement problems, providing clients with the newest and hassle-free solutions. 

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