If there’s anything coronavirus pandemic has taught us is that our world at no cost can come to a stop. And the pace at which we humans are progressing, and the position at which we are standing, simply don’t allow us to come to a halt. Whatever happens, the world will continue to run and there will always be those who will accomplish what they have set in their mind for humankind.
This passion and the belief of finding possibilities and consideration of every situation being just a matter of mindset made us look at Probox’s Founder and Executive Director, Rajesh Kutty who always plays on the front foot and has made PROBOX jump leaps and bounds under his leadership.
RK, as his peer knows him, is a Technology Industry professional with almost three decades of experience in Europe, the Middle East, Africa, South East Asia, and India.
His leadership experience includes Corporate Governance, Customer Relationship Management and Organization Strategy. Prior to his current role, he also served with various other IT companies in various technological innovation and business roles. To conclude, he is a visionary who always believes in handling the most complex situation with a sense of humor, ever enthusiastic, and passionate about everything he does.
RK describes his team to be his motivation. He tributes it for bringing diverse ideas on the table. Not to mention, the positivity, energy, and never give up attitude they bring to any adversity. He is of the opinion that as a global leader, you will always be in learning situations. Hence, stay curious, investigate, and ask questions. He also says to note down things that surprise you, or how could you do things differently next time.
This is exactly the reason behind PROBOX’s ability to withstand any kind of situation. Consequently, the firm has turned no stones in producing new products and breakthrough innovation.
PROBOX is a proactive, progressive, and forward-looking organization. It leads the industry with a clear vision and sound philosophy to equip itself to meet all the challenges and follow the contemporary approaches and bring excellence in customer services.
“Durability, reliability, and trust are the values that make PROBOX successful.”
They deliver technology expertise through a full life cycle model of professional, managed, and support services, including strategy, consulting implementation, and design. By taking the time to deeply understand how their clients define success, they help them harness technology advances, simplify IT complexity, and optimize their environment while enabling future applications, user experiences, and revenue models.
The company was founded, focusing clearly on providing Enterprise Support Services to its clients. Year by year, the organization grew stronger and each passing year is a testimony to its success.
PROBOX is a distinguished name in the industry for:
- Exceeding customer expectations
- Being consistent in its deliverables
- Employing skilled customer services professionals
- Creating a customer-first culture
Unyielding Roots in the Industry
As an ISO 9001 and 20001 certified company, PROBOX works with the aspirations of ‘standardize ways of working’ across the entire organization in order to realize efficiency benefits. Its primary focus is on resilience, adaptability, proactive and people-centric approach, define their commitment to their customers and enable them to create a constant flow of happiness for the team.
RK believes that experience has shown that the key to developing, implementing, and maintaining a ‘Global Service Delivery Model’ lies in the hands of people. Therefore, appropriate training, backing up support, and the right work culture forms the organizational structure, has been the essential starting point at PROBOX.
PROBOX’s Global IT Services Delivery Model works on its in-house defined framework called PROFECT, which has been created in line with global IT Services’ existing framework with certain changes keeping in mind the ever-changing Customer Services Expectations.
Plenty of High-Fives
As an industry leader, the firm was bound to win accolades and recognition for its innovative services. Some recent milestones of the company include:
- “Fastest Growing Company in 2019” – by International Achievers Conference held in Dubai.
- “10 Most Trusted Brand – 2019” – by Business Insight Magazine
- “Most Promising Managed IT Services Company in India – 2019” – by CIO Review.
- “Fast Forward Tech Companies – 2019” – by Business APAC
An Advice to Remember
Guiding the budding entrepreneurs, RK asserts, “I believe as a global leader, you will always be in learning situations. Stay curious. Investigate and ask questions. Take notes on what surprises you, what you did, and how things worked. Make notes about how to do things differently next time. The best managers keep asking and learning for their entire lives.”
What lies ahead of PROBOX?
Sharing the bright future of the company, the CEO said, “Our growth plans for the future of our company, we will positively manage through today’s challenging environment just as we have positively navigated through challenging moments in the past. The experience we deliver in our service to our customers, the strength and equity of our brand, and the primary reason for our current and future success is because of our team enthusiasm to be the ‘Trust Brand Globally’”.
“Keeping in mind with our Vision 2020, we have a very focused based approach towards our Business Growth Objectives. Keeping Business Strategy–Simple, Feasible, realistic, achievable with a strong commitment goal,” he concluded.