Headquarter in: New York, United States
Founded in Year: 2010
Employees Headcount: 201-500
Specialties: Quality Assurance & Testing, Capacity Planning, Automation Testing, QA Audit & Process Improvement, Performance Testing, Testing on Demand, Performance Optimization
Ever heard a story where its protagonist just races to his goals and lives happily after? Probably not. You would have heard about the ‘happily ever after thing’ but success without obstacles and hurdles, you will never find it, not even in the children’s book.
The path to success always begins with challenges and certain unexpected circumstances. You have to deal with various failures and the inevitable circumstances to reach the zenith of success. We reflect the same same difficult dilemma by illustrating the journey of Ruslan Desyatnikov, Founder and CEO of QA Mentor.
The Inception Saga
Ruslan began his career 22 years ago. After graduation, he struggled to find the first job, although several of his college colleagues quickly found their jobs. As such fate turned towards him alright, but offered him the job of being a Junior Tester.
Ruslan had no knowledge of the testing or role of a junior tester at the time because most people were looking to get into programming. He took this job since he didn’t have any other options. And he never regretted his decision. As it turns out, it contributed to everything he loved.
Over the course of these 22 years, Ruslan spent a large part of his time playing leadership roles in quality assurance and testing, including the beginning of his success journey back in 2010. He worked in various roles in several companies and corporations, such as HSBC and Citibank, before founding his own company. He was responsible for many teams of over 100 employees.
Ruslan then felt that by starting his own business, he was able to support other businesses worldwide to improve their quality. And this is how QA Mentor was designed as a leading QA provider.
The Initial Hurdles
Ruslan started his business with no investment capital whatsoever. He wouldn’t borrow money from creditors or the bank. He used his own money, and so it was difficult at first. When beginning from scratch, and not having any customers yet, Ruslan knew that the first stage will and always is extremely necessary and challenging. In such circumstances, investing in the correct advertising and marketing strategy to attract consumers and customers becomes very important.
There were other initial challenges for him related with money. At one time, even paying wages to his employees was difficult for Ruslan. He often had to take two or maybe three months to postpone certain payments, but still on the guarantee that he would pay everyone everything he owed. He was lucky as on his side was his team which trusted him and, in his strategies, and didn’t leave him high and dry.
With this dilemma at hand, Ruslan learned a worthwhile lesson i.e. a backup plan is very important. There’s probably something that will be wrong and you will need to plan your budget in order to be able to survive for at least six months if certain projects do not come through. It is important to identify clients and be aggressive and develop very strong marketing strategies and methodologies.
According to Ruslan, one cannot survive without a strong business plan and a distribution strategy, because no buyers will be reached. Therefore, the company has great importance for strategic investment in marketing and sales and advertising.
Ruslan initially found things difficult until it started to take shape. QA Mentor began exponentially to expand. Throughout the process, it has bought other businesses, and everything began quickly after three to four years.
Race to Supremacy
QA Mentor held a number of internal preparation and on-board training workshops for their new hires, providing them a general approach and practice advice for two weeks, along with their own consistency assurance strategies.
This ensured that everyone acts the same way in line with both policies and best practices. In order to easily board new recruits, the organization developed several internal training systems. And integrated them into the teams not just on board but also to operate much more quickly and efficiently.
Ruslan believes sustaining growth is a good problem to deal with, but you can easily fail in the face of the mess created by fast-expanding team growth that is lacking in strategy, leaving lots of unhappy customers.
As such, the right integration strategy, training strategy, and internal training are extremely important, and the QA Mentor is all about this. That’s what it does. It has spent a great deal of money on developing training across the board.
QA Mentor: A Specialist in Software Testing and Quality Assurance
QA Mentor embraces various technology and markets. The business provides a range of exclusive offerings in order to make its deals appealing. It includes 32 separate programs in quality assurance in the quality control sector and encompasses virtually all areas of operation. It offers several on-demand services that enable its customers to utilize it only when it is necessary in an attractive way for its potential customers and customers.
For instance, companies don’t need to have a long-term contract or many resources billable throughout the whole year. QA Mentor has options where if there is no requirement, it can stop, pause the engagement, and then re-engage when the work is there. This allows its customers and clients to save a lot of resources.
Furthermore, the company provides strategic orientations and consultations in its own space. Essentially, it is not an enterprise shop where other businesses have the only tools to execute the activities. This is how the name ‘QA Mentor’ came out of it, providing coaching, training, guidance.
This not only includes monitoring but also suggests how new, more efficient procedures can be developed and what the next step of an inexperienced quality assurance agency should be.
In addition to the services provided, QA Mentor offers experience and consulting resources that will help the client build a QA team from scratch. It can build a very large test center of excellence for many Fortune 500 companies. It can also offer cost-effective test solutions to save its customers money.
In order to save the cost of manual tests, the company supplies on-demand and various further automation tester solutions. In other words, the company will automate them and deliver these solutions to its clients instead of physically performing thousands of test cases.
The Picture from Above
QA Mentor has been rising to the heights of success year after year at the speed of 30%, with its primary goal to bury its roots in the entire world. Thus, the firm is endeavoring to open new areas all across the world. It’s now working in seven distinct nations and proceeding to decide its impression in more nations where it can help organizations to adjust to QA Mentor’s systems, best practices, and procedures.
The firm aims to become a phenomenon in the world of testing. There are numerous associations that are providing servicing by mixing of advancement and testing, however, QA Mentor is carefully thinking and implementing procedures around testing. It is likewise attempting to hit 1,000 workers inside five years. At this moment, it has 312 worldwide assets, which leaves a great deal of space to develop. Through its obtaining techniques, it has acquired three organizations since it began in 2010.
What’s more, QA Mentor will continue to provide esteemed services in the most recent innovation spaces, for example, the Internet of Things, blockchain, AI, amongst others. It is ceaselessly playing out its R&D in those territories so it tends to be prepared to help numerous associations with the most recent advancements, test those advances, and automate testing around those advances too.
Words to Live By
While addressing young entrepreneurs Ruslan says, “You don’t have to be afraid of making mistakes with your decisions because business leaders are the ones who should make the decisions, and I’ve seen many business leaders who are afraid to make a mistake or to make a decision. So, in my life, in my career, I made tons of mistakes. But I learned from those mistakes, and at the same time, I never was afraid to make a decision. Whether the decision was bad or good is one thing, but I was constantly evaluating and moving forward with decisions based on that.”
In this life, things occur around us, they transpire. However, the foremost thing that really matters is how one decides and responds to such moments, and what one makes out of it. We are tangled with life in such a way that we have to adapt, get hang of it, all the while surpassing over all the struggles that we experience and turn it into something new. Ruslan Desyatnikov’s entrepreneurial journey screams all these words.