Founded by two visionaries, Mangalaprathaban Muralidharan and PG Muralidharan, Fluency Center offers various training programmes on Accent Neutralization, Executive English, B2 Business English, B1 Business English, Mastering Difficult Conversations, Negotiation Skills, Advanced Writing Skills in Business, Telecalling Strategies, and Dealing with Confidentiality Discussions. Its services also include high quality customer care, customer retention strategies, and transition management, apart from team building techniques.
The Educational Testing Services in New Jersey has certified Fluency Center as a TOEFL Consultant, and it has also functioned as the Input Node for IDP IELTS Australia in India. Fluency Center provides IELTS, SAT, TOEFL, GRE, and GMAT online/direct instruction. It has lately begun UPSC Civil Service training programmes. “Our coaching programmes are extended to IIT JEE Preparation and NEET Preparation this year,” says Mangalaprathaban Muralidharan.
Fluency Center is authorised by the Educational Testing Services, New Jersey, USA as a TOEFL Consultant and has served as the Input Node for IDP IELTS Australia in India. Fluency Center offers online/direct coaching programmes for IELTS, SAT, TOEFL, GRE, and GMAT. We have recently started training programmes for the UPSC Civil Service. Mangalaprathaban Muralidharan asserts, “Our coaching programmes are extended to IIT JEE Preparation and NEET Preparation this year.” He further adds, “All our trainers are trained and certified by most of these testing agencies or service providers in the area of expertise.” The center involves specialists to actualise our firm’s action plan by making things work for us through consultative mechanisms.
Below are the highlights of the interview between The Business Fame and Shri Mangalaprathaban Muralidharan:
Could you please share your noted milestones and accomplishments throughout your journey so far, along with company highlights and achievements under your leadership?
Fluency Center has liaised with several colleges and international schools to offer teacher education programmes, workshops, and webinars all over the country. Mangalaprathaban Muralidharan has edited a series of books: the Practical English Grammar and Composition and Perfect English series (2021) of Amaira Publications in New Delhi.
He has edited the teacher’s handbook, student workbook, and Real English Series-Std III book for Viva Publications in New Delhi too.
He has published three collections of his poems: The Soul Sense (X Press Publications), Nectar of Thy Meditations (Poetry Society of India) and Icing Bubbles of Time (Yayati Dr Madan Gopal Gandhi Publications).
Levure Litterraire of the European Union published one of his poems in nine international languages and featured him in a documentary film on contemporary writers and artists in the world. He has published his poems in 42 international anthologies in English across the world.
Please share the most memorable and remarkable moment of your life.
I am still happy to recall the golden moment of getting into a leading MNC (CTS) for a training programme through Sanga Consultancy Service long ago, which opened a galaxy of opportunities in the world of corporate training and development. Later on, it helped us contact various public limited companies and private limited companies for the subsequent training projects. That was an impeccable moment of transition that I still remember.
There are so many other moments to recall, especially when I got my collection of my poems published and released at the National Poetry Society in New Delhi. Prof. Madan Gopal Gandhi released it, and my presentation at the meeting was also published.
I recall when I addressed the National Poets Meet in Bengaluru too, the Bangalore Buzz carried my interview on the front page. I could very much remember how several media channels reported my talk at another important national poets’ meet in Bhubaneswar, Odisha.
Where do you see yourself and the company in the future? Or, what is your goal to mark its uniqueness in the future?
It is absolutely true to see a transition taking place quite easily after the pandemic. We are still trying to cater to the global demands in the training field with succinct innovations and improvisations. Our online services have been highly successful. Our podcasts and Youtube channel, besides our newsletter, are being appreciated widely.
Advice for the entrepreneur who is trying to embark on the same field.
One has to learn new things every day if one has to prosper in any field. Be open to global opportunities and seek the guidance of peers in actualizing the same. You could transform yourself and your team with a vision of inspiring the world with high-quality services. It is essential to be a superspecialist in certain segments and a generalist in a few other segments too.Never get settled with mediocrity and an average life. Just enjoy being yourself and do the best for the world with all that you have.
What is the one thing that is acting as your motivational tool? Or, who is your role model, and how does that person inspire and motivate you?
I love to read Joseph Murphy’s books and listen to Jim Rohn’s, and I also do a series of think-tanks to motivate myself. I look at myself in the mirror and do some positive self-affirmations about my future literary mission and other training trajectory for posterity. I meditate every day and chant the holy name of the Lord Krishna every morning, and I chant the maha mantra of the Lord Ayyappa in the evening. I meditate on Buddha to keep my mind calm and chant “Buddham Saranam Gacchami!” Dhammam Saranam! Gacchami Dhammam Saranam!Sangham Saranam Gacchami! “
I love reading about several legendary poets and writers: Theodore Roethke, Charles Olson, Robert Creeley, HD, Ezra Pound, TS Eliot, John Keats, PB Shelley, WB Yeats, Rabindrath Tagore, Mahavi Bharati, Hilda Dolittle, Marianne Moore, Gertrude Stein, Wallace Stevens, Ralph Waldo Emerson, and innumerable living poets. My father, Shri PG Muralidharan, alias Dheivaguru Shri Murali Guruswamy, happened to be my philocrity of life beyond the limitations.
Prof.AV Ashok, Prof.Alok Bhalla, Prof.G Meenakshi Sundaram, Prof.P.Krishnan, Prof.PK Vasudevan, Prof.K. Balu, Prof.Sathyamoorthy, Prof.P Viswanathan, Prof.R. Sreenivasan, Prof.S Natarajan, Prof.V Rajagopal, Prof.R Natrajan, Prof.Pillai, Prof.They have supported me whenever I faced any hurdle. They used to help me overcome it.
I read some of the best couplets in Thirukural, The Hindu, some journal articles and a few poems almost every day, besides some spiritual literature.
Dr Rajiv C Krishnan, a fullbright fellow from Cambridge trained Mangal for more than three semesters to excel in his writings.
It was impossible for Mangal to have completed his postgraduation without the financial support rendered by nine of his teachers from Govt Arts College in Coimbatore,who helped him to pursue a career in education.
How easy is it to create innovative trends in business?
I am sure,any business leader has some great ideas for managing business with innovative services. Our commitment directs the path of exploration and development. We need to be willing to stay above the politics of corporate monopolies and strive for everlasting excellence.
About the Leaders
Shri PG Muralidharan was a noted social activist and worked hard to emancipate the marginal sections of society. Shri Mangalaprathaban Muralidharan is a postgraduate in English from CIEFL in Hyderabad and has been working in the field of English language teaching as a curriculum designer, course developer, and text book editor, besides being a poet and theatre activist. He was also the elected Coordinator of the CIEFL (now the EFL University) Theatre Society and the organiser of the CIEFL Poetry Club, besides being the Editor of the CIEFL Participants Magazine. He has trained more than 40,000 corporate employees across the world. He has been an assessment professional working for several leading testing agencies across the world.His text books are prescribed in several Asian countries. He is also a well-known podcaster, and his podcast, “Mangal’s Views on Motivating Yourself to Learn Something New,” is listened to by people across 27 countries.
