The retail world revolves around customer satisfaction. Today’s tech-savvy shoppers look forward to a phenomenal quality service whenever they go into a store and seek any information, including a product catalog, a limited-time sale, or relevant insights that can enhance their overall in-store experience. Moreover, several studies show that millennials prefer self-service options that ensure less interaction with sales representatives. With the current COVID-19 pandemic, this trend has turned into a necessity, and retailers are finding ways to impress their customers while complying to the stringent restrictions in place. To that end, digital kiosks offer the opportunity for the perfect customer service through a multimedia approach where customers can interact via touch screens, sound, and video. Enter Optical Phusion (OPI).
Optical Phusion, Inc. (OPI) is a self-service kiosk, enterprise mobility and wireless technology integration solutions company that helps customers manage the entire lifecycle of kiosk and wireless technology projects with application-driven solutions for a range of markets specializing in retail, logistics and field sales organizations. Its mobile device management solution supports a broad range of kiosk and enterprise mobile assets. OPI has implemented a variety of Kiosk systems for promotional Video presentation, Coupon Printing, Loyalty Registration and Price Verification. OPI’s creative kiosk designs, quality manufacturing and experience with critical components will deliver a responsive solution to your needs, reduced total cost of ownership (TCO) and greater return on investment (ROI).
Productivity, efficiency and profitability are coveted goals for every business. Mobility and wireless technology can impact these crucial areas in powerful ways, especially for companies that partner with Optical Phusion.
WHO WE ARE
Optical Phusion, Inc. (OPI) provides fully-integrated enterprise technology solutions throughout the US. We help our customers manage the entire lifecycle of their interactive kiosk, PSS, RFID, mobility and wireless technology projects with innovative, application-driven solutions. We serve a broad range of markets specializing in retail, logistics and field sales organizations.
WHAT WE DO
OPI’s creative solutions, quality manufacturing, and experience with best-in-class products will deliver a responsive solution with reduced total cost of ownership (TCO) and greater return on investment (ROI). From inception and design, through on-going support and maintenance, OPI is your solution partner. Your success is our success.
OPI PREMIER FEATURED SOLUTIONS
INTERACTIVE KIOSKS
Our family of interactive kiosk solutions, including Custom Kiosks and Price Checkers, offer unparalleled benefits. They are custom designed to meet the needs of businesses like yours that combine optimal efficiency with an excellent customer experience.
PSS SOLUTIONS
OPI’s Personal Shopping Solution is a complete package with Handheld Self-Scanner devices integrated to existing POS and networks, custom racking, rollout plan and services to support store operations. RFID technology can be used to prevent loss of PSS devices.
CLICK & COLLECT
Give your customers the best shopping experience, whether they choose to shop in-store or online with Click & Collect. This solution lets the customer shop online and then pick up groceries at their convenience. They enjoy the best of both worlds – the ease of online shopping without the cost or inconvenience of delivery.
OPI Professional Services:
OPI becomes more than just a solutions provider – we are your partner. Our services include Project Management, Network Installation & Optimization, Hosting Services, and, most importantly, Solution Lifecycle Management – an end-to-end service that is a vital element in all of our Solutions. OPI Field and Mobility Services and OPI Depot Services backs up all of our products – hardware and software – so your workforce is never waiting for days for issues to be resolved. These services include Help Desk and Roll-out Support, Device Staging, Kitting, Repair, Management and more!
About Tony Rivers, President:
Tony spent nearly 10 years at Symbol Technologies and Motorola as a Territory Sales Manager. During this time he excelled in major account development, territory growth and exceeding sales and business objectives. His skills include strategic planning, CRM Implementation, sales team recruitment, development and training. Tony is Six Sigma Black Belt Certified and has extensive knowledge and experience in the networking and infrastructure environment.
