Safexpress began its journey in 1997 with the vision of providing pan India logistics excellence to its customers by bringing all of India’s logistics services under one roof to assure their long-term success. Over the years, the company has firmly established itself as India’s ‘Knowledge Leader’ and ‘Market Leader’ in the supply chain and logistics industry.
Having known as India’s ‘Most Awarded Logistics & Supply Chain Brand, ‘Safexpress has bagged over 300 awards from industry experts and its customers in just 25 years for its unparalleled express logistics and supply chain management services, world-class infrastructure, CSR, skill development initiatives, largest network & deepest reach, etc.
Promising Services
Safexpress is a prominent supply chain and logistics service provider with an unrivalled pan India presence, delivering door-to-door, time-definite, fastest, multi-modal express distribution services through Surface and Air across the nation. Supported by its established world-class largest network that runs on a hub-and-spoke model, cutting-edge infrastructure, and unique capabilities that are constantly expanded, enhanced, and improved to meet customers’ current and futuristic requirements.
Safexpress stands apart with its unique offerings of value-driven and customised services to its consumers, well complemented by its partnership-based approach. Safexpress provides a full range of logistics services including express distribution, 3PL and consulting to its customer base of more than 5000 customers across different industry verticals as well as serving C2C customers through its value-added service offerings. Safexpress’ customer base spans to business verticals ranging from Healthcare to Automotive, Hi-tech to FMCG and Consumer Goods, Apparel and Lifestyle, Engineering, Books and Periodicals and Alliance Partner Management, leveraging through its 25 years of expertise in understanding and meeting diverse customer requirements across various industries.
Safexpress keeps ‘Customer Centricity’, and ‘Safety of Consignments’ at its core; it operates under the idea of “Custodians First, Carrier Later” and takes all necessary steps to provide maximum value to its customers through high-quality services. Policies such as zero conflict, no question asked issue resolution, 365 days business continuity, automated daily business information reports, 100% ethical and compliance-friendly operations, and many more enable Safexpress to ensure that it always remain customer-centric organisation and provide above par services in future as well.
Safexpress has deployed several tech-enabled resources at each contact point to ensure that every consignment makes it to its destination safely at it passes through many hands. Safexpress is a tech-driven organisation with ISO 27001 certification. For seamless and swift flow of information it has integrated a cutting-edge ERP system, Propel-i that collects, stores, manages, and interprets operational transactions. It encompasses many modules that are put to use for booking, transhipment, delivery, and invoicing in order to enable end-to-end integration of information, real-time data updates and error-free operations.
Safexpress, through continuous efforts over the years, has expanded its reach to all 31187 pincodes of India. Safexpress delivers over 134 million packages per year via its 2078 direct and daily routes and fleet of 9000+ GPS-enabled containerized vehicles. It offers cutting edge logistics solutions to its customers, enabling them to focus on their core competencies.
Journey towards excellence- onwards and upwards only
Thrilling and gratifying moments have come across on several occasions where Safexpress stood tall under the difficulties and adversities that have challenged the teams and pushed it harder to emerge strong and accomplish unparalleled milestones. Safexpress is proud of its team members, colleagues, partners, and most importantly, customers who have stood by the brand and supported it over the overwhelming journey of two and a half decades.
In a fast-changing environment, Safexpress has continuously adapted to meet the needs of the business. Despite the obstacles and hardships, it has accomplished significant milestones as an organisation.
Safexpress was constantly engaged in moving the stranded economic wheel through regular deliveries of essentials in all possible capacities while remaining completely aligned with the government induced guidelines, even during the unprecedented times of the first, second and third waves of the pandemic, when most entities were either shut down or reducing their capacities. Despite the challenges, Safexpress continued to add new logistical facilities, offices and vehicles to ensure that the nation/ customers received their items on time without any disruption.
Year after year, it has established a milestone that Safexpress aims to surpass in the following year. The Safexpress team’s on-going and stronger efforts have enabled Safexpress to respond to its customers’ Express Distribution needs on all 31187 pincodes in India single-handedly.
Safexpress has the fastest transit times in the industry, with over 95% Service Level Efficiency. It also ensures 24×7, 365 days a year business continuity under all allowed situations, including Sunday and Holiday deliveries.
Safexpress covers every square inch of India with its 2078 direct and daily routes and fleet of over 9000 containerized, GPS-enabled trucks, with a route departing every 42nd second. The company achieves operational excellence by running its network 24 hours a day, 365 days a year, with 68 state-of-the-art logistics parks and end-to-end technology enabled operations. Safexpress’ philosophy of “Custodians First, Carriers Later” allows them to work with the highest level of security and consignment handling.
Future Endeavours
Safexpress’ mission is to become its customers’ preferred logistics partner by offering a supply chain and logistics support that can help them grow in future. In this respect, the firm will continue to invest in expanding its reach in order to deliver high-quality services throughout the country.
Safexpress will maintain its status as the ‘most efficient and reliable organisation’. Sensing the needs and preferences of its customers, the company will make dedicated & continued efforts to strengthen its network, infrastructural capabilities, and vehicle strengths, customise and innovate its service offerings, restructure routes to ensure direct and faster connectivity, and maintain its commitment to being a 100 percent ethical, compliant, and transparent company. Using a similar strategy, the corporation hopes to become the most preferred customer of its suppliers, vendors, and partners, as well as the most preferred employer for its employees.
Safexpress has grown at a rate of 18% to 20% yearly, which is higher than the industry average. The company aims to sustain its high growth rate in the next years with its sustainable and focused practises.
Concentrating its operations to India only, the firm has focused extensively on covering the whole country with its door-to-door network. With its extensive reach, Safexpress is now capable of delivering consignments to all 31,187 pincodes in India.
About the Leader
Mr. Rubal Jain is the Managing Director of Safexpress Pvt. Ltd., India’s largest logistics and Supply Chain Company, with offices in 726 cities and coverage of all 31187 pincodes in the country. Since 2006, he has been an active member of the group. He has brought technology revolution within the organization, leading Safexpress towards the digital era. Mr. Rubal has spent the last 16 years in focusing on growing Safexpress to become India’s largest logistics network and an established brand to reckon with.
He has completed his Bachelor of Science in Operations Research from Columbia University, New York and his MBA from Stanford University’s Graduate School of Business.
He is now on the Advisory Board of Columbia University’s Global Centres, Mumbai. He has also served on the board of the Delhi chapter of Entrepreneur’s Organization and is an active member in many forums including YPO, EO, CII and EICI. Apart from many awards and accolades for his distinguish contribution in the industry, he has been honoured with ‘ET under 40 awards’ in 2018, in Feb. 2021 ‘World Leadership Congress & Awards 2021’ honoured him with the ‘Business Leader Of The Year’ Award and recently, he was honoured with the ‘Supply Chain Professional Of The Year’ award in October 2021 for excellence and leadership in logistics in ‘The Business Leadership Awards 2021’.
Mr. Rubal Jain has established excellent capital finance strategies and brought a wealth of expertise in managing large-scale corporate initiatives to the table. He has launched a number of new company ventures. C2C Retail (which caters to the needs of customers sending items for non-business purposes) and Safeducate (catering to skill training in supply chain management) are two such examples.
Mr. Rubal has a vision of realising the actual potential of the Indian logistics business by eliminating significant obstacles and instituting necessary societal changes.
Mr. Rubal Jain has been participating in corporate social responsibility initiatives by sponsoring NGOs and via Safeducate, a supply chain training institution. Setting up this pioneer institute, which is not only giving vocational training to India’s jobless youth, but also filling the industry’s talent shortage, was a component of his multi-pronged strategy. The institute’s experienced and bright graduates are quickly absorbed into various positions by reputable firms in the logistics sector.
Mr. Rubal Jain is passionate about giving back to the society that has provided him and his family with so much in terms of recognition, support, and respect.
“The trust and faith of the entire community- vendors, associates, employees, and customers in the brand is yet another factor that simply does not let Team Safexpress stop and motivates us to keep ourselves going forward, higher, and upwards only.”
